TERMS & CONDITIONS

Like any company you rent from, we have terms and conditions to rent our RV. Please be sure to carefully review all the information provided to Rent My Oregon RV.

Requirements:
  • Renter must be a minimum of 25 years of age and must have a major, non-debit credit card, a valid driver’s license from country of residence and current identification (including passport for non-US residents). 
  • All drivers must be a minimum of 21 years of age with a valid driver’s license from country of residence and and current identification (including passport for non-US residents).  
  • Renter, all additional drivers and credit card holder must be present at the time of pick up to sign the rental contract.
  • Major, non-debit credit card used for the required security deposit must have a minimum credit limit of the security deposit amount available above the rental charges.
  • Renter must provide insurance either from Outdoorsy, RVshare, or a binder for Primary Third Party Liability Insurance up to the State Statutory Limits applicable to the Rental Vehicle.  Primary Third Party Liability Insurance may be available to purchase through RVshare or Outdoorsy for those clients who do not want to use their own insurance as primary, who do not have sufficient insurance or who do not have valid insurance for Rental Vehicle. Click HERE for more information

Rent My Oregon RV management reserves the right to deny service to anyone deemed a credit or security risk.

Rates, Down Payment, Changes, Security Deposit and Rental Payments:

  • Rates are subject to change and are not guaranteed until the reservation is confirmed with a 50% down payment to lock in the quoted price.  Reservation down payment is applied directly toward the total rental charges due at the time of pickup and is non-refundable in the event of cancellation.
  • The security deposit is a verification and pre-authorization of available funds on your major, non-debit credit card in the amount of $500.  The pre-authorization is reversed at the time of return; but may take 7-10 business days for funds to be released back into an account. 
  • The security deposit must be made with a major, non-debit credit card.  ATM/Debit Cards, Check Cards, Stored Value/Pre-paid Cards and Gift Cards are not accepted for payment of the security deposit.
  • Payments of the balance of all rental charges, including estimated mileage charges, generator usage, etc, are due at the time of return and inspection.  No refund is given for late pick up, early return or unused pre-paid miles.  Contracts are subject to fees imposed by the local/state government. 
  • Rental charges may be paid by Paypal, Master Card, Visa, American Express or Discover Card.  Stored Value/Pre-paid Cards and Gift Cards are not accepted for payment of Rental charges.

Vehicle Pick Up:

  • Rental Vehicle Pick-up Time is after 8 am based on vehicle readiness and agreed upon time. 
  • Customers are required to call the night before scheduled pick-up day and arrange a vehicle pick-up time.  Customers must arrive at the pick-up station no less than one hour before rental station’s official closing time.
  • There is no refund if client picks up later than the booked day of departure.
  • Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
  • All renters must also sign the “Winterization Advisory” when renting between October – March.  Fees may apply. 

Customer vehicles cannot be stored at the rental location without prior authorization from the location’s Rental Manager.  Vehicle storage is not available at both locations.  Rent My Oregon RV is not responsible for any damages to the customer’s stored vehicle.  Storage fees may apply.

Vehicle Return:

  • Return time is before 5pm on agreed upon return date.  
  • There is no refund if customer terminates rental before scheduled return date. 
  • Rental Vehicle cannot be dropped off later than 2 hrs of agreed upon return time.
  • All late returns or extensions must be authorized by the return rental location at least 48 hours prior to the scheduled date of return and any additional charges will be immediately applied to the customers credit card on file.
  • Rental Vehicle must be returned in clean condition.  Cleaning deposit is refundable, but fee of $50 per hour may apply if not clean.
  • Gas Tank Must be Full or will be charged at $4.00/gal to fill. 
  • Propane Tanks must be full or $25 fee will be applied.

Business Hours:

  • Business Hours will vary.  Call day before to verify pick-up location.
  • Limited availability on:  New Years, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas

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